Answer NOVA is your always-on phone front desk.
AI-powered phone answering for busy Northern Virginia businesses. Answer NOVA greets callers, answers common questions, and captures every lead—even when you’re on the job, in court, or with a client.
Built for real-world local businesses.
Answer NOVA behaves like a calm, friendly receptionist—just one that works 24/7 and never forgets to ask for a name, number, and reason for calling.
Always-on front desk
Every call is greeted with a warm, consistent script. The system collects name, phone, email, and the reason for calling—then sends it to you instantly.
Tailored to NOVA businesses
Optimized for contractors, service companies, law offices, tax pros, and property managers in Alexandria, Fairfax, Loudoun, and beyond.
Go live in days, not weeks
We configure your greeting, FAQ responses, and intake questions for you. Forward your existing number and Answer NOVA takes over the heavy lifting.
Clean, searchable logs
Each call generates a short summary and all captured details. View them in a shared call log or pipe them into your own CRM.
You go home, we keep answering
Stop worrying about missed calls while you’re out of the office or on the job site. Answer NOVA keeps collecting new business.
Your brand, your rules
We tune the assistant to sound like your business, handle your typical FAQs, and follow your preferred process for urgent calls.
How Answer NOVA fits into your day.
We keep the tech behind the curtain. From your side, it’s simple: your number rings less, your team gets better leads, and fewer people slip through the cracks.
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1Design your scriptWe spend a short setup call defining how you’d like your phone answered: greeting, FAQ answers, what to ask every caller, and what counts as an urgent call.
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2Forward your business lineYou forward your existing number to Answer NOVA. No need to change your business cards, website, or Google listing.
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3We answer · You follow upWe handle the call, collect the details, and immediately send you an email and log entry. Your team follows up when it works for you.
Many call systems expect you to become your own IT department. Answer NOVA takes the opposite approach: we configure it, test it, and hand you a clean, dependable front desk.
You’ll get:
- Script drafted for you (you can edit)
- Call examples so you know what callers hear
- A shared call log you can access any time
If you can check your email, you can benefit from Answer NOVA.
Three simple plans, built around your call volume.
Start with a light plan or jump straight into a higher-volume line. Each tier includes a custom script, setup, and 24/7 coverage. You only pay extra when you go over your included calls.
Starter
For solo operators and small teams who want a safety net on the phone without overthinking it.
- ✓Up to 25 calls per month included
- ✓Custom greeting and intake script written for your business
- ✓Lead capture: name, phone, email, and reason for calling
- ✓Email summary + shared call log for every call
- ✓Evenings and weekend coverage included
Standard
The sweet spot for busy local businesses that don’t want to miss serious leads during the day or after hours.
- ✓Up to 40 calls per month included
- ✓Priority script tuning and business-specific FAQs
- ✓Lead capture delivered to email and shared log in real time
- ✓After-hours and weekend coverage tuned to your schedule
- ✓Seasonal / holiday greeting updates included
Growth
For higher-volume lines and growing teams that treat the phone as a primary source of new business.
- ✓Up to 75 calls per month included
- ✓Custom call flows (e.g., new vs. existing clients, basic routing)
- ✓Deeper FAQ handling and business rules
- ✓Monthly usage snapshot and call insights
- ✓Best suited for multi-service or multi-location operations
All plans include setup, a dedicated Answer NOVA line, and configuration of your script and FAQs. Per-minute carrier and AI costs are baked into these packages for typical usage. If your call patterns are unusual, we’ll review options with you before going live.
What business owners usually ask.
Below are the most common questions. We’re happy to get into the weeds with your specific situation on a quick call.
Let’s see if Answer NOVA fits your business.
Share a few details below and we’ll follow up to schedule a short, no-pressure intro call. We’ll talk through your current call situation and whether Answer NOVA makes sense.
Tell us about your calls
Fill this out and Answer NOVA will review and respond with next-step options and suggested packages.
You’ll be able to call or text a direct line once we finalize your setup. For now, share your info and we’ll respond promptly.
Built for Northern Virginia businesses in Alexandria, Fairfax, Loudoun, Arlington, Prince William, and nearby areas.
We don’t resell your data, and we’re happy to sign a simple agreement that clarifies how incomplete calls, dropped calls, and caller-provided information are handled.